Complaint Letter

Overview

An expertly drafted letter that individuals and businesses can use to make a complaint about a service, product or otherwise that they have issue with and are seeking a solution.

What is a complaint letter?

An expertly drafted letter that individuals and businesses can use to make a complaint about a service, product or otherwise that they have issue with and are seeking a solution.

What does a complaint letter cover?

A complaint letter inludes personal details of the parties, details of the product or service or otherwise being complained about, the nature of your complaint, the reasons for your complaint, your proposed solution, and a deadline for a response.

When should I use a complaint letter?

You should use a letter of complaint when you have received or purchased a product or service that you have taken an issue with or have any other kind of problem i.e. it was not as described, did not perform as expected, was or poor quality.

Do I need a complaint letter?

To maximise your chance of a resolution and strength in forcing a solution, you should use an expertly drafted complaint letter.

Further information

A complaint letter is not a legal instrument, but may form part of the correspondence evidence later at trial should you wish to start legal proceedings.

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