General Service Agreement

Overview

A vital written agreement between a service provider and customer that outlines the terms of the particular service between the two parties and more.

What is a general service agreement?

A vital written agreement between a service provider and customer that outlines the terms of the particular service between the two parties and more.

What does a general service agreement cover?

A general service agreement can cover a wide spectrum of common and custom terms, including service details such as description and duration, payment and compensation details, penalties, confidentiality, non-solicitation, non-competition, ownership of materials and more.

When should I use a general service agreement?

You should use a general service agreement if you are a service provider or a customer. If you are the service provider, you should use a service contract whenever you are hired by a customer to complete a service. As the customer, if the service provider does not supply the contract, you can use a service agreement to ensure that the terms of the service are clear.

Do I need a general service agreement?

You should always use or have a service contract in place when providing or receiving a service in order to protect your interests, ensure all parties know their obligations, and provide fairness and transparency.

Further information

General service agreements are very flexible and be used for a wide range of situations. You are encouraged to add as many custom terms and details as desired.

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